At McGirvanmedia, we don’t teach our people to be nice –
We hire nice people!
If you have a business phone system, there’s no doubt you will NEED some outstanding quality audio announcements and marketing messages to present a credible corporate identity. That’s where we come in! Here at McGirvanmedia every day is different. We work with a huge range of clients and partners in a large range of industries. We love to tackle any project given to us and we absolutely love working with all of our loyal clients and partners. We really value the close working relationships we have with all of our associates, which makes coming to work every day, a real pleasure.
We provide our message on hold and IVR service to a large number of multi-location corporate clients worldwide – The number of sites we supply to can be anywhere from 2 up to 202 locations. We contact each site directly to ensure any audio recordings we supply are working to 100% perfection. We are constantly in touch -The next step is always ours!
We have many clients who operate small and medium sized businesses. They also get the importance of impressing first time and regular clients with a professional message on hold and IVR, which is the first thing a caller will hear! We work with many schools and colleges, engineering companies, car dealerships, medical centres and Finance Institutions across Australia, just to name a few.
We’re proud to work with a large number of clients in the Contact Centre Industry all with a strong focus on the ‘Customer Experience.’ Callers are well-informed with regularly updated voice audio for their phone telephony cloud based platforms. We have worked on many PABX to Cloud migration voice telephony projects within the Contact Centre space and we continue to have long lasting relationships with IT Call Flow Design Specialists and Contact Centre Managers responsible for all ongoing audio requirements, with some clients requiring updates on a daily basis.
We’re proud to work closely with the most respected Telecommunications and Software Solutions Providers in the industry. Our Partners can trust us to provide the highest quality message on hold and IVR solution package for their long term clients.
Accounting and Finance
Freight & Distribution
Government & Council
Hospital & Clinics
Hotel & Resorts
Science & Research
Technology & Computers
Managing Director Alan McGirvan has over 40 years of experience in the media industry. The first Breakfast host on 2JJ (now Triple J), he went on to a successful Radio career; becoming Australian Radio Personality of the Year. Alan then became one of Asia Pacific’s most sought after corporate voice talents.
Since 1987, McGirvanmedia has produced IVR and Messages On Hold for around 2000 companies Australia-wide including Coca-Cola, Bupa, Department Of Transport, Energex, Dulux, Brisbane City Council, and Qantas. Over the last decade, Alan has established offices in Singapore and Kuala Lumpur.
A 100% referral business, McGirvanmedia is the voice of business in Asia Pacific, and home of the best Message On Hold service on the East Coast of Australia. Our total service package means that we do all the work: a professional script is turned into a broadcast quality fully licenced digital recording.
With such a highly positive track record of satisfied clients, you know you are in good hands!
Nell Sanderson heads our Business Development and Creative Marketing Divisions here at McGirvanmedia and has been with the business for 20 years.
Nell works closely with our clients and partners all over Australia and Asia Pacific to design and rebrand new content for some of the biggest and most well-known brands in the world, including AMP, Coca Cola, Minor Hotels, Cleanaway, Qantas, Hitachi, Citi, Bupa, Suncorp Bank, Ampol, The Rexel Group, Virgin Money, Aussie Home Loans and RACQ. No matter what your requirements are, Nell will help to create your stand-out personalized audio solution.
Prompt, friendly and understanding service. Team always go above and beyond to cater to our needs within a reasonable time frame.
Great company with exceptional customer service. McGirvanmedia have helped Suncorp Stadium with our on-hold and in venue announcements for a number of years now.
The team at McGirvanmedia are always a pleasure to deal with, providing exceptional advice and services that have always met the needs of our business. Quick turn-around times and a list of vocal talent put McGirvanmedia at the top of their game! Cheers for your continued service!
With a very long-standing work relationship with McGirvanmedia, the Service and Standard have always been first class. Every request is treated with importance, and the whole team works together to ensure we are always supported as required.
We have used McGirvanmedia for this business I work in for some time for a myriad of locations in our group. Their responsiveness and professionalism is valued especially in times when we need a quick turn around.
Customer service is second to none. Nothing is too much of an ask and every staff member I have dealt with over the years have been helpful, polite and ever-enthusiastic. Highly recommend McGirvanmedia for all your voice telephony needs.