Whether your business is based in Sydney, Newcastle, Wollongong, Parramatta or regional New South Wales, every phone call is an opportunity to strengthen your brand.
For more than 35 years, McGirvanmedia has been creating professional Message on Hold, IVR recordings, welcome greetings and phone system recordings for businesses throughout New South Wales.
From script writing and professional voice artists through to production and delivery, we manage the entire process, making it easy for your business to deliver a professional caller experience.
Contact us today on 1800 777 428, email enquiries@mcgirvanmedia.com.au or request your complimentary demo.
No business wants callers sitting in silence or listening to repetitive hold music while waiting for assistance.
A professionally produced Message on Hold or IVR recording helps keep callers informed, engaged and reassured while reinforcing your brand every time the phone rings.
Whether you’re looking for a one-off recording or ongoing updates throughout the year, McGirvanmedia can tailor a solution to suit your business.
A Message on Hold is professionally written and recorded audio played while callers are waiting to speak with your team or while their call is transferred.
Rather than silence or generic hold music, callers hear useful information about your business, helping you create a positive first impression while promoting your products, services and customer experience.
Professional phone messaging can help you:
Your phone system is often the first interaction customers have with your business.
Professional recordings help your business:
Instead of hearing a generic message such as “Please hold, your call is important to us,” your callers receive helpful, engaging information that reflects your business.
Many businesses still rely on staff recording messages directly into their phone system.
While convenient, these recordings often sound inconsistent and don’t reflect the professionalism of the business.
At McGirvanmedia, every production is voiced by experienced professional voice artists and mixed in our studio using licensed music to create a polished, broadcast-quality result.
Choose from:
McGirvanmedia proudly supplies professional Message on Hold and IVR recordings throughout New South Wales, including:
Wherever your business is located, we can deliver recordings compatible with your phone system.
Over 35 Years of Experience
We’ve been helping Australian businesses sound professional since 1989.
Professional Script Writing
Our experienced writers create messaging tailored specifically to your business and brand.
Broadcast-Quality Voice Artists
Choose from Australia’s leading professional voice artists to find the perfect voice for your organisation.
Personalised Demo
Experience how your business could sound with a complimentary personalised demo recording.
Flexible Recording Options
Whether you need a one-off recording or ongoing updates through one of our service plans, we’ll tailor a solution to suit your business.
Compatible With Every Phone System
We deliver recordings in the file format your phone system requires, making installation simple for your IT provider or phone technician.
Creating professional phone messaging is easy.
Step 1
We learn about your business, products and services.
Step 2
Our creative team writes or refines your script.
Step 3
You choose your preferred voice artist and music.
Step 4
We professionally record and produce your audio.
Step 5
Your completed recordings are supplied in the format required for your phone system.
Experience the difference professional phone messaging can make.
Whether you need a new Message on Hold, IVR recordings, welcome greetings or phone system announcements, our team is ready to help.
1800 777 428
enquiries@mcgirvanmedia.com.au
Request your complimentary personalised demo today.
Google Reviews
You could be the next satisfied client, enjoying the same wonderful benefits our service can offer your business.
Enjoy our 5-star service and receive your personalised on hold message right here from McGirvanmedia Audio Solutions.
I’ve been working with Nell from McGirvanmedia for our message on hold and IVR recording needs and I couldn’t be happier with the service they provide. From the very beginning, their team has been professional, responsive, and committed to delivering high-quality recordings that meet our specific requirements. The recordings are always delivered on time, and the quality is exceptional. I appreciate the attention to detail and the willingness of their team to go the extra mile to ensure that we’re completely satisfied with the end result. They are a pleasure to work with and make the process easy and stress-free. Overall, I highly recommend McGirvanmedia for anyone in need of message on hold or IVR recordings. Their expertise, commitment to quality, and exceptional customer service make them stand out from the rest.
I’ve have been working with Nell and the team at McGirvanmedia for several years. I can always count on the team to provide quality IVR in a timely manner, my last two interactions with McGirvanmedia, I have received the requested IVR’s within 24hrs – Their service is second to none. Nell has always been such a pleasure to deal with and most recently I’ve had the absolute pleasure of working with Kendra, she’s warm, bubbly and provides exceptional customer service.
The Team in McGirvanmedia is fantastic! Everyone is a delight to work with and super easy to correspond with. The quality of their audio files are also second to none and never had to ask for a re-recording due to poor quality audio. Thank you, Nell , Ally , Kendra and the lovely voice talents! It’s really great working with you all!
Our experience with the team at McGirvanmedia has been truly exceptional. They are very friendly and professional, super quick, always reliable, and provide high quality solutions that are second to none. I definitely recommend McGirvanmedia if you want a high-quality, flexible, and experienced provider.
I had an excellent experience working with the team to support our IVR production needs (call centre within insurance industry). The team was professional, skilled and attentive to our business needs. They provided insightful suggestions and delivered a final product that exceeded my expectations. Their commitment to delivering a quality product within a short turnaround made them a standout. Highly recommended!
The team at McGirvanmedia are absolute professionals. Their quality and speed is second to none, but their personable approach and amazing attitude is what set them apart. Combined with great pricing for their product, there’s no reason to look elsewhere.
