Whether your business is based in Melbourne, Geelong, Ballarat, Bendigo or regional Victoria, every phone call is an opportunity to
create a positive first impression.
For more than 35 years, McGirvanmedia has helped Victorian businesses create professional Message on Hold, IVR recordings,
welcome greetings and phone system announcements that reflect the quality of their brand.
From script writing and professional voice artists through to production and delivery, we manage the entire process, making it
simple for your business to deliver a polished caller experience.
Call 1800 777 428, email enquiries@mcgirvanmedia.com.au or request your complimentary personalised demo today.
Your phone system is often the first interaction a customer has with your business.
Instead of silence or repetitive hold music, professional phone messaging keeps callers informed, engaged and reassured while
reinforcing your brand every time the phone rings.
Whether you need a one-off recording or ongoing updates throughout the year, we'll tailor a solution specifically for your business.
A Message on Hold is professionally written and recorded audio that plays while callers are waiting to speak with your team or
while their call is transferred.
Rather than leaving callers listening to repetitive music, your recordings become another opportunity to communicate your
products, services and key business information.
Promote products and services
Answer frequently asked questions
Share opening hours and seasonal updates
Direct callers to your website or social media
Promote upcoming events or special offers
Reinforce your brand
Improve the overall caller experience
Create a professional first impression
Improve customer experience
Reduce perceived wait times
Build trust and credibility
Promote additional products and services
Maintain a consistent brand voice
Ensure every caller receives the same high-quality experience
Every phone call becomes another opportunity to strengthen your brand.
Many businesses still rely on staff recording greetings directly into their phone system.
While convenient, these recordings often sound inconsistent and don’t reflect the professionalism of the business.
McGirvanmedia works exclusively with experienced professional voice artists, producing broadcast-quality recordings
professionally mixed with licensed music to create a polished caller experience.
Male or female voice artists
Australian and international accents
Warm, friendly, conversational or corporate read styles
A wide selection of licensed music
McGirvanmedia supplies professional phone recordings to businesses throughout Victoria, including:
Melbourne CBD
Geelong
Ballarat
Bendigo
Mornington Peninsula
Gippsland
Shepparton
Mildura
Warrnambool
Wodonga
Yarra Valley
Regional Victoria
No matter where you’re located, we’ll supply recordings compatible with your phone system.
For more than 35 years, McGirvanmedia has partnered with organisations across Melbourne and Victoria to deliver professional
Message on Hold, IVR recordings and branded phone messaging that creates a positive first impression.
From healthcare and finance through to automotive, technology and professional services, we’re proud to support businesses of all
sizes with broadcast-quality audio that reflects the professionalism of their brand.
Some of the Victorian organisations we’ve had the privilege of working with include:
BMW Finance
Penske Australia
City Fertility
Connecting Now
C9 Communications
The Melbourne Vault
…and many more businesses throughout Victoria.
Whether you’re a small business looking to modernise your caller experience or a national organisation managing multiple
locations, we’ll tailor a solution to suit your business.
Trusted by Australian businesses since 1989.
Every script is tailored to your business, products, services and customers.
Choose from experienced Australian voice artists to find the perfect voice for your brand.
Professionally recorded, mixed and mastered in our studio.
Hear how your business could sound before making a decision.
Choose from one-off recordings or ongoing service plans to keep your messaging fresh.
We deliver your recordings in the format required by your phone system, making installation simple for your IT provider or phone
technician.
1. Tell Us About Your Business
We’ll learn about your products, services and customers.
2. We Create Your Script
Our experienced writers will draft or refine your content.
3. Choose Your Voice & Music
Select the voice artist and licensed music that best suits your brand.
4. Professional Production
We’ll record, edit and professionally produce your audio.
5. Ready To Go
Your recordings are delivered in the correct format for your phone system, ready for installation.
Request Your Complimentary Personalised Demo
Experience the difference professional phone messaging can make.
Message on Hold
IVR Recordings
Welcome Greetings
Auto Attendant Prompts
Phone System Announcements
Voicemail Greetings
our experienced team is ready to help.
1800 777 428
enquiries@mcgirvanmedia.com.au
Request your complimentary personalised demo today.
Google Reviews
You could be the next satisfied client, enjoying the same wonderful benefits our service can offer your business.
Enjoy our 5-star service and receive your personalised on hold message right here from McGirvanmedia Audio Solutions.
Alan, Nell and the whole team at McGirvanmedia have been incredible to work with, they leave no stone unturned and are the best in the business in producing the highest quality IVR voice recordings. Highly recommend.
McGirvanmedia have been our media partner since day one. I have found their staff to be exceptionally professional, not only in dealing with me, but most importantly, how they work with our clients, who always comment on a great experience and how happy they are. McGirvanmedia is a fantastic addition to our VoIP Telephony offerings. Cannot recommend them highly enough.
City Fertility have been using McGirvanmedia for all our on-hold messages, IVR and out of office messages for several years now. The recordings and service provided is exceptional and very professional. The team at McGirvanmedia are so warm and welcoming and provide great advice. We have established a great working relationship over the years, and I would highly recommend them to anyone.
I have been working with Nell and the team at McGirvanmedia for over five years. The whole team is super attentive, always help us meet our timelines, and produce high quality, professional content. I can always rely on the McGirvanmedia team!
McGirvanmedia have done work for us across 4 companies and each time have excelled in accurate, well produced and timely recordings at a good price. We’d wholeheartedly recommend them to anyone wanting a quality interface with your customers.
Highly Recommend McGirvanmedia. I have been working with them for the past 2 years. The team is highly skilled professionals, very quick with responses, excellent quality of work and always flexible. Keep up the good work team!
McGirvanmedia is the proven message on hold and IVR recording company for all your audio solutions in Victoria. Whether you need tailor-made on hold messages, IVR recordings, or other professional audio services, our skilled team is here for you!
Get in touch with us today on 1800 777 428, send an email to enquiries@mcgirvanmedia.com.au, or us our online form to learn what makes us stand out from other audio recording companies.
