An On Hold Message is a series of paragraphs, mixed with music to make up your final recording. Productions are usually 3 minutes in total. We recommend messages are changed regularly.

Yes. We’ll replace your current on hold audio with your customised, professional script, recorded with voice & Copyright Free music.

Yes; we’ll work with your PABX/Phone System installer to enable your Message On Hold. Get in contact with us and we’ll organise that!

Call us; and we’ll identify your phone system. We’ll make your On Hold Production happen, just contact us to get started!

Your package includes a state-of-the-art digital media player which will easily connect to your PABX/Phone System, no matter what it is. If you have a VOIP (Voice Over Internet Protocol) system, we’ll work out the file format you need and help you upload the recordings, leave it all to us! By the way, we can supply you the recording in any data format compatible with your phone system.

No! All the music with your messages are Copyright Free. We own the music. It’s all included in your monthly service fee! We do it all. No extra costs; No surprises.

Find out more information about music licencing from the sites below. Please note we cover all licencing fees associated with your production:

• APRA: http://www.apraamcos.com.au/music-customers/
• PPCA: http://www.ppca.com.au/music-users-/licensing-home/

We do, with as little or as much involvement as you’d like. Our team of Copyrighters are experts at writing Messages for On Hold/IVR Messages. We can use your website/ brochures / catalogues / newsletters etc.

Leave it to us, it’s what we do best!

No. All included!

Any additions/alterations after the final approved script will incur additional charges.

We will redo any mispronunciations/errors/omissions that do not match the approved script at no cost!

24 Hours Guaranteed!

Of course! We own over 1000 Copyright Free music tracks for you to choose from. Let us help find the perfect music for your company or project. Although, we always suggest you have voice over in your On Hold Message as well: Think about it…

Yes we do for an additional fee. We can write & create your own unique Brand music for On Hold, Radio, TV and website. You own it exclusively. We can even make you a jingle to complement your brand!

Yes you do. Those devices won’t play your message 24/7.

Unfortunately, at this time; technically we’re unable to upload customised On Hold Messages to a mobile or cell phone.

First off, we’ll provide you with a FREE DEMO to let you experience the quality you deserve.

We do all the work. On Hold Productions, IVRs, and Auto Attendants. Our Copyrighters will send you a script for review and as soon as we get your final approval, we’ll digitally record your production, mix the voice over with Copyright Free music and send you the finished product.

We’ll facilitate the final audio to your phone system/ PABX.

Remember: it’s a total package and we do all the work.

You may: If an internet connection (Ethernet or Wi-Fi) allows the system to update music announcements. We’ll know more as we work with you on your On Hold/IVR project.

Your monthly investment will depend on the number of locations within your business, how often you update your message, your PABX/Phone System requirements, and the length of messages you’d like. We offer packages to suit any Business; large or small. A 2-minute phone call will answer all those questions. Let’s talk!

Remember our 100% Money Back Guarantee: if you don’t believe we give you more Sales: Better Image in the first 90 days – We’ll give you your money back in full: No questions asked.

23 Languages (Accent Perfect). Tell us what language you’d like to Translate it into, send us the English script: and based on the word count and language; we’ll send you a cost confirmation for the project. We specialise in Asian & Middle Eastern Voice Translations (Accent Perfect).

Yes! We have the Best Voices in the business; Audio is us! Choose a Voice (male or female) from https://mcgirvanmedia.com.au/messages-on-hold

Give us a brief if you require your own unique brand music and voice. You deserve the best!

1800 777 428 or email us at mail@mcgirvanmedia.com.au