As a Melbourne business owner, you ideally want your company to stand out. This means having a consistent brand image to use for delivering an exceptional customer experience to wow your customers.
A unique on hold message that captures the attention of your callers. At McGirvanmedia, we’ve been providing custom message on hold solutions for companies just like yours in Melbourne and the wider Victoria area for more than 35 years.
As a business owner who cares about their clients, we understand that you don’t want to leave your valued customers waiting any longer than they should when they call you up. Sometimes, though, this is impossible to avoid. When all your call handlers are busy, it’s an unavoidable fact that your incoming callers will have to wait to be put through to your Melbourne team.
Boost your customer satisfaction and grow your reputation and brand image by investing in an original message on hold or IVR messages that are tailored to your company and will send it to new heights!
We provide five-star solutions for whatever your business needs are. We’ve got a personalised message option for every business, whether you want to keep your callers entertained with music or provide them with company updates, we’ll help you impress your customers from the very first interaction they have with you.
Also known as a message on hold or a marketing message, on hold messages should be an essential part of your business’ marketing efforts. They will help position your company as one that is both professional and credible, a vital component for attracting and retaining valuable customers. What you choose to include in your message on hold is up to you, but up-to-date and relevant information is a great way to give your callers information about your business. Got an exciting event coming up or a new product launching? Why not mention that in your message recording? A concise, carefully crafted message that lets your Melbourne brand shine, will give you a competitive edge over others in your industry, boost customer satisfaction levels, and even help you secure an extra sale that a standard voice message won’t deliver. On hold messages and recorded announcements are a specialist area of branding and marketing that you shouldn’t skip!
At McGirvanmedia, we believe there are few things worse in life than being left on hold.
Everyone has been there, stuck listening to the same boring, robotic voice or annoying jingle over and over for what seems like forever. For the most part, this can leave you feeling agitated before the call connects to a human, starting your interaction off on the wrong foot. Thankfully, it doesn’t have to be that way when you choose our bespoke messages on hold solution for your Melbourne business.
You’d be forgiven for thinking that it’s enough to simply have a member of your reception team record a voice message and be done with it. This does your brand image no favours, as your need to promote your business consistently. However, when you choose our specialist team for your message on hold, you have access to a database of professional voiceover artists to give your message the edge, as well as fully licensed music and special effects that we can mix in our studio to help your Melbourne business stand out.
Say goodbye to generic hold messages, and instead, use this opportunity to keep your customers updated on your latest news, general business info, and direct them to useful resources like your website or social media. They are also a great opportunity to help your callers prepare for the call once it connects and to promote special offers and events. Let us know what you want your messages to include, or leave the entire process with us. The choice is yours.
Expect to see improvements in the following:
We supply our message on hold and IVR service to customers in all areas of Victoria – Melbourne , Central Victoria, Yarra Valley, Mornington Peninsula, Warrnambool, Bendigo, Ballarat, Geelong, Northern Country, Victorian Alps, Gippsland, The Grampians, The Otways and The Mallee. Wow your callers with a professional on hold message from McGirvanmedia today!
We’ve been delivering personalised on hold messages for businesses in Victoria for more than 35 years. Our industry experts can help to elevate your brand and keep your callers happy, no matter what industry you are in. Need more convincing that we’re the best option for you? Take a look at the reasons listed below.
Getting it right the first time is our passion. That’s why we spend the time getting to know how your brand accelerates and aligns with your business. Once we have a full understanding of how things work, our creative team will work its magic to create a bespoke message that captures your brand perfectly.
At McGirvanmedia, we care about the success of your business. That’s why we don’t take a one-size-fits-all approach to your messages on hold. Get in touch with our friendly and professional team to see how we can help give your business the edge.
We offer service plans and one-off options to suit your Melbourne business’ needs. It doesn’t matter what your budget is, we can create a solution for you.
Receive a broadcast-quality demo of your on-hold message within 24 hours. Request a free demo and experience the game-changing magic of a personalised message on hold for yourself.
As audio production specialists, we have a diverse portfolio of voice artists, which will make finding the perfect tone of voice for your brand effortless. If you want to add music to your message, this isn’t a problem either. There is something for every taste and genre in our library of royalty-free tracks.
To learn more about how our messages on hold can set your business apart, check out our blog.
Working with us is made simple with our hassle-free approach to on hold messages:
Google Reviews
You could be the next satisfied client, enjoying the same wonderful benefits our service can offer your business.
Enjoy our 5-star service and receive your personalised on hold message right here from McGirvanmedia Audio Solutions.
Alan, Nell and the whole team at McGirvanmedia have been incredible to work with, they leave no stone unturned and are the best in the business in producing the highest quality IVR voice recordings. Highly recommend.
McGirvanmedia have been our media partner since day one. I have found their staff to be exceptionally professional, not only in dealing with me, but most importantly, how they work with our clients, who always comment on a great experience and how happy they are. McGirvanmedia is a fantastic addition to our VoIP Telephony offerings. Cannot recommend them highly enough.
City Fertility have been using McGirvanmedia for all our on-hold messages, IVR and out of office messages for several years now. The recordings and service provided is exceptional and very professional. The team at McGirvanmedia are so warm and welcoming and provide great advice. We have established a great working relationship over the years, and I would highly recommend them to anyone.
I have been working with Nell and the team at McGirvanmedia for over five years. The whole team is super attentive, always help us meet our timelines, and produce high quality, professional content. I can always rely on the McGirvanmedia team!
McGirvanmedia have done work for us across 4 companies and each time have excelled in accurate, well produced and timely recordings at a good price. We’d wholeheartedly recommend them to anyone wanting a quality interface with your customers.
Highly Recommend McGirvanmedia. I have been working with them for the past 2 years. The team is highly skilled professionals, very quick with responses, excellent quality of work and always flexible. Keep up the good work team!
