Every phone call matters.
Whether you’re a family-owned business in Norwood, a professional services firm in the CBD, or a growing company servicing customers across South Australia, the way callers experience your business on the phone can leave a lasting impression.
When callers are placed on hold or need to navigate your phone system, it’s an opportunity to communicate with them, rather than leaving them listening to silence or repetitive music. Professional on hold messages and IVR recordings help create a polished, professional image while keeping callers informed and engaged.
At McGirvanmedia, we’ve been helping Australian businesses sound their best for more than 35 years. We create customised on hold messages, voicemail greetings and IVR recordings that reflect your brand and provide a better experience for every caller.
On hold messages are professionally written and recorded announcements that play while callers are waiting to speak with your team.
Rather than hearing generic hold music, your callers can learn more about your business, hear about your products and services, discover current promotions, or receive useful information about your operating hours and locations.
They’re a simple yet effective way to make the most of time that would otherwise be wasted.
For many Adelaide businesses, on hold messaging has become an important part of their customer service and communication strategy.
Why Adelaide Businesses Use Professional Voice Recordings
No one enjoys being placed on hold, but the reality is that every business experiences busy periods.
Professional voice recordings reassure callers that they are still connected and waiting in the queue, while also providing useful and engaging information.
It’s a simple way to sound professional and keep customers engaged from the moment they contact your business.
No two businesses are the same, which is why we don’t believe in a one-size-fits-all approach.
Our team works with you to understand your business, your customers and your goals. We can write the script for you, work from your existing content, or collaborate with your team to create messaging that sounds authentic and reflects your brand.
Whether you’re looking for a friendly and welcoming tone, something more corporate, or a voice that reflects a uniquely South Australian business, we’ll help create a solution that’s right for you.
Choosing the right voice, style and messaging can sometimes be difficult when you’re trying to imagine the finished result.
That’s why we offer a free personalised demo recording. Using information about your business, products and services, we’ll create a customised sample production so you can hear how professional on hold messages or IVR recordings could sound for your organisation.
It’s a simple, obligation-free way to experience the benefits of professionally produced phone messaging before making a decision.
Many Adelaide businesses find that hearing a personalised demo helps bring their ideas to life and provides confidence that they’re making the right choice for their brand.
To request your free personalised demo, simply get in touch with our team and we’ll be happy to get started.
For more than 35 years, businesses across Australia have trusted McGirvanmedia to create professional audio productions that enhance the caller experience.
From small family businesses to large organisations, we help our clients communicate more effectively with customers through professionally written and produced phone messaging.
We take care of everything, including scriptwriting, voice talent selection, production, music and delivery in the correct format for your phone system.
Our goal is simple: to help your business sound professional, informative and welcoming every time the phone rings.
The voice behind your message is just as important as the words being spoken.
We work with a talented team of Australian voice artists, offering a range of styles and tones to suit different brands and industries. Whether you’re looking for a warm, friendly voice, a confident corporate tone or a combination of voices, we’ll help you find the perfect fit.
The result is a professional production that reflects your brand and creates a positive experience for your callers.
The right music helps create the right atmosphere.
Our extensive music library includes a wide variety of professionally licensed tracks to complement your messaging and reinforce your brand personality. From relaxed and sophisticated to upbeat and energetic, we’ll help you select music that suits your business and your audience.
Together, the voice, script and music create a seamless caller experience that reflects your organisation’s professionalism.
Getting started is easy.
First, we’ll discuss your business, your customers and your communication goals. We’ll also determine how long callers typically spend on hold so we can recommend the most suitable message length.
From there, we’ll:
Our team manages the entire process, making it simple and stress-free from start to finish.
We work with businesses throughout Adelaide and regional South Australia, helping organisations of all sizes create a professional and engaging caller experience.
Whether you’re located in the Adelaide CBD, Adelaide Hills, Barossa Valley, Fleurieu Peninsula, Murraylands, Eyre Peninsula or elsewhere across the state, we can help you create professional phone messaging that reflects your brand and keeps callers informed.
No matter where your customers are located, every phone call is an opportunity to create a positive impression.
If you’re ready to improve your caller experience with professional on hold messages, IVR recordings or voicemail greetings, we’d love to help.
Contact the team at McGirvanmedia to discuss your requirements or request a free personalised demo and hear how your business could sound.
Google Reviews
You could be the next satisfied client, enjoying the same wonderful benefits our service can offer your business.
Enjoy our 5-star service and receive your personalised on hold message right here from McGirvanmedia Audio Solutions.
I’ve been working with Nell from McGirvanmedia for our message on hold and IVR recording needs and I couldn’t be happier with the service they provide. From the very beginning, their team has been professional, responsive, and committed to delivering high-quality recordings that meet our specific requirements. The recordings are always delivered on time, and the quality is exceptional. I appreciate the attention to detail and the willingness of their team to go the extra mile to ensure that we’re completely satisfied with the end result. They are a pleasure to work with and make the process easy and stress-free. Overall, I highly recommend McGirvanmedia for anyone in need of message on hold or IVR recordings. Their expertise, commitment to quality, and exceptional customer service make them stand out from the rest.
I’ve have been working with Nell and the team at McGirvanmedia for several years. I can always count on the team to provide quality IVR in a timely manner, my last two interactions with McGirvanmedia, I have received the requested IVR’s within 24hrs – Their service is second to none. Nell has always been such a pleasure to deal with and most recently I’ve had the absolute pleasure of working with Kendra, she’s warm, bubbly and provides exceptional customer service.
The Team in McGirvanmedia is fantastic! Everyone is a delight to work with and super easy to correspond with. The quality of their audio files are also second to none and never had to ask for a re-recording due to poor quality audio. Thank you, Nell , Ally , Kendra and the lovely voice talents! It’s really great working with you all!
Our experience with the team at McGirvanmedia has been truly exceptional. They are very friendly and professional, super quick, always reliable, and provide high quality solutions that are second to none. I definitely recommend McGirvanmedia if you want a high-quality, flexible, and experienced provider.
I had an excellent experience working with the team to support our IVR production needs (call centre within insurance industry). The team was professional, skilled and attentive to our business needs. They provided insightful suggestions and delivered a final product that exceeded my expectations. Their commitment to delivering a quality product within a short turnaround made them a standout. Highly recommended!
The team at McGirvanmedia are absolute professionals. Their quality and speed is second to none, but their personable approach and amazing attitude is what set them apart. Combined with great pricing for their product, there’s no reason to look elsewhere.
