Every phone call is an opportunity to create a positive first impression.
Whether you’re a family-owned business in Fremantle, a professional services firm in the Perth CBD, or an organisation servicing customers across Western Australia, your phone system should reflect the professionalism of your business.
For more than 35 years, McGirvanmedia has been creating professional Message on Hold, IVR recordings, welcome greetings and phone system announcements for businesses throughout Perth and Western Australia.
From script writing and professional voice artists through to production and delivery, we manage the entire process, making it easy for your business to deliver a professional caller experience.
Request your complimentary personalised demo today.
No one enjoys waiting on hold.
Professional phone messaging transforms that wait into an opportunity to inform, engage and reassure your callers while reinforcing your brand.
Whether you need a one-off recording or regular updates throughout the year, we’ll tailor a solution specifically for your business.
A Message on Hold is professionally written and recorded content played while callers are waiting to speak with your team or while their call is transferred.
Instead of silence or repetitive hold music, callers hear useful information about your business, helping improve their experience while promoting your products, services and brand.
Your Message on Hold can help you:
Busy phones are often a sign of a busy business.
Professional recordings reassure callers they are still connected while providing useful information throughout their wait.
Benefits include:
Every business is different.
That’s why every McGirvanmedia production is customised to suit your organisation, industry and brand.
We’ll work with you to:
Whether your brand is warm and welcoming or corporate and professional, we’ll create messaging that reflects who you are.
The right voice makes all the difference.
Choose from experienced Australian voice artists, including male and female voices, a variety of accents and different read styles to suit your brand.
Every recording is professionally produced using licensed music to create a polished, broadcast-quality result.
Choosing the right voice and messaging can be difficult until you hear it.
That’s why we’ll create a complimentary personalised demo, using information about your business, products and services, so you can hear how your new Message on Hold or IVR recording could sound before making a decision.
More than 35 years’ experience
Trusted by Australian businesses since 1989.
Professional script writing
Messaging created specifically for your business.
Australia’s leading voice artists
Choose the voice that best reflects your brand.
Broadcast-quality production
Professionally recorded, mixed and mastered.
Flexible recording options
One-off recordings or ongoing service plans.
Compatible with every phone system
Delivered in the file format your phone system requires.
Creating professional phone messaging is simple.
McGirvanmedia works with businesses throughout Perth and Western Australia, including:
Wherever your business is located, we’ll help you create a professional caller experience that reflects your brand.
Whether you’re looking for a Message on Hold, IVR recordings, welcome greetings or phone system announcements, our experienced team is here to help.
1800 777 428
enquiries@mcgirvanmedia.com.au
Experience how your business could sound with a complimentary personalised demo.
Western Australia Testimonials
You could be the next satisfied client, enjoying the same wonderful benefits our service can offer your business.
Enjoy our 5-star service and receive your personalised on hold message right here from McGirvanmedia Audio Solutions.
Our experience with the team at McGirvanmedia has been truly exceptional. They are very friendly and professional, super quick, always reliable, and provide high quality solutions that are second to none. I definitely recommend McGirvanmedia if you want a high-quality, flexible, and experienced provider.
I had an excellent experience working with the team to support our IVR production needs (call centre within insurance industry). The team was professional, skilled and attentive to our business needs. They provided insightful suggestions and delivered a final product that exceeded my expectations. Their commitment to delivering a quality product within a short turnaround made them a standout. Highly recommended!
The team at McGirvanmedia are absolute professionals. Their quality and speed is second to none, but their personable approach and amazing attitude is what set them apart. Combined with great pricing for their product, there’s no reason to look elsewhere.
I’ve have been working with Nell and the team at McGirvanmedia for several years. I can always count on the team to provide quality IVR in a timely manner, my last two interactions with McGirvanmedia, I have received the requested IVR’s within 24hrs – Their service is second to none. Nell has always been such a pleasure to deal with and most recently I’ve had the absolute pleasure of working with Kendra, she’s warm, bubbly and provides exceptional customer service.
The Team in McGirvanmedia is fantastic! Everyone is a delight to work with and super easy to correspond with. The quality of their audio files are also second to none and never had to ask for a re-recording due to poor quality audio. Thank you, Nell , Ally , Kendra and the lovely voice talents! It’s really great working with you all!
We have used McGirvanmedia now for a number of years, and our experiences, engagements have always been exceptional. The team at McGirvanmedia have always excelled in customer service for us.
I have been working with Nell and the team at McGirvanmedia for over five years. The whole team is super attentive, always help us meet our timelines, and produce high quality, professional content. I can always rely on the McGirvanmedia team!
