McGirvanmedia is proud to be the longest messages on hold and IVR company on the East Coast of Australia. For over 35 years, our audio recording business has not only survived but thrived, maintaining a loyal client base that continues to grow. This isn’t just a story of enduring the test of time; it’s a story of dedication, personalised service, and unwavering commitment to excellence.
Building Relationships: The Heart of Our Business
From the very beginning, we’ve understood that our business isn’t just about recording voices; it’s about building brands and connecting with people. Our journey started with a simple but powerful idea: get to know our clients personally. We believe that the key to long-lasting relationships is understanding our clients’ needs, preferences, and goals. No client is the same and we completely understand different requirements.
When dealing with any new client, we see a potential partner. We take the time to learn about their brand vision, and their audience. This personalized approach allows us to deliver services that are not only tailored to specific requirements, but they also exceed client expectations.
Quick Turnaround: Keeping Clients Happy
In the audio recording industry, deadlines are the norm, which means an important need for a quick and efficient delivery. We’re proud to be able to meet any deadline, delivering high-quality work promptly. Our team is committed to meeting deadlines without compromising on quality…..every time!
We understand that our clients rely on us to keep their projects on track. Whether it’s a last-minute revision or an urgent new request, we’re always ready to respond swiftly. This reliability has earned us the trust and loyalty of our clients, many of whom have been with us for over 30 years plus.
Going Above and Beyond: Exceeding Expectations
Our commitment to excellence goes beyond just meeting deadlines. We strive to go above and beyond to meet our clients’ needs. Some clients might need other products outside of an on-hold message and IVR solution. Maybe some language recordings or some video narration for an event. We are always here to discuss the best audio solution for any project.
One of McGirvanmedia’s core values is flexibility. We understand that every project is unique, and we’re always available to discuss specific requirements. Whether it’s thinking outside the box to meet a critical deadline or providing additional support to ensure the final product is perfect, we’re dedicated to doing whatever it takes to achieve the best possible outcome.
The Best Voices in the Industry: Quality You Can Hear
We understand that the quality of a voice can make or break a project. Over the years, we’ve built a strong talent pool of the best voices in our industry. Our voice artists bring a level of professionalism and versatility that sets us apart.
From soothing narrations to energetic commercials, our voices capture the perfect tone and read style for any project. We carefully select the right voice to match the right fit and delivery for our client’s needs, ensuring that the final product not only meets but exceeds their expectations. Our clients appreciate the depth and richness that a professional voice brings to an audio project, which is why they are a long-term client.
Testimonials: Voices of Our Success
Don’t just take our word for it. Our clients’ testimonials speak volumes about the quality of our work and the strength of our relationships. Here’s what a few of our long-time clients had to say:
David: As long time clients and friends of McGirvanmedia (20+ years) I can say without doubt they are the best at what they deliver, professionalism, always timely and a quality service experience, every time. Our industry often demands and relies upon dynamic , responsive, on the fly delivery of requirements and McGirvanmedia have always been there for us without question.
Marian: Our company has been a customer of McGirvanmedia for nearly ten years. We have always found them to be exceptionally helpful & professional with all interactions. Customer Service is a priority for us & McGirvan delivers in spades. Highly recommend them for all your audio/communication needs
Looking Ahead: Continuing Our Legacy
As we celebrate 37 years in business, we’re more committed than ever to maintaining the standards that have brought us this far. We’re continually investing in new technology and training to ensure that we stay ahead in this ever-evolving industry.
Our goal is not just to meet the expectations of our clients but to exceed them consistently. We look forward to many more years of excellent client relationships by creating high-quality audio recordings which leave a lasting impact.
Conclusion
Our 37-year journey stands as a testament to the power of personalised service, quick turnaround, and unwavering dedication to quality. We’re excited about what the future holds. To our new and long-term loyal clients, thank you for your trust and support. To those considering our services, we invite you to experience the difference that a personal touch and professional excellence can make. Here’s to many more years of success!